- How do I link trading account?
Garuda Copy Trade enables you to link your brokerage account to your profile, allowing you to analyze your performance, share your trading activity with other members and learn from others sharing their trades. We support Live and Demo accounts .
To link your brokerage account to your profile, follow the steps below:
- Go to Account Link Page
- Click Add Account or Modify Existing Account
New Account
- Input your platform account number
- Input your platform account password and account server, then connect. Note that the real account password is necessary only if you want to copy trades (as a Copy Trader) via our AutoCopy system or manually place trades via the website. For all other use cases (including for Signal Providers), the read-only investor password is sufficient.
- Choose your account server - please type the first few letters into the search box.
- Click the connect button
Modify Existing Account
- Select the account you want to modify
- Select Hosted Connection radio button
- Input your account password and account server, then save
- Which password should I use to link my account?
The real account password is necessary only if you want to copy trades (as a Copy Trader) via our AutoCopy system or manually place trades via the website. For all other use cases (including for Signal Providers), the read-only investor password is sufficient.
- How can I copy trade from other members?
The AutoCopy system allows you to copy validated Signal Providers. First, you need to link an MT4 or MT5 trading account to your Garuda Copy Trade profile. Then, you need to purchase some Credits to pay commissions charged by the Signal Providers.
You can then find Signal Providers who correspond the most to your trading profile and objectives. We suggest using the Find Traders page to chose among the Signal Providers using various filters and metrics. You can then review in detail the pre-selected Signal Providers’ trading profiles to read about their strategies and analyze in depth their performance results.
It is also a good idea to connect with your pre-selected Signal Providers directly via the messaging system to discuss your trading objectives. They can also advise what optimal settings to use for your AutoCopy setup.
- How to purchase credits?
To purchase credits, please go to: https://garudacopytrade.com/credits
You can select your payment method, from using FasaPay, Bank Transfer or OVO.
- What is Garuda CopyTrade?
The AutoCopy system in Garuda CopyTrade allows traders to copy validated Signal Providers. Using the technology , seamless copying of trades occurs from the Signal Provider account to the Copy Trader account in real time. All that is required is the linkup of MT4 or MT5 trading account to the service. Signal Providers are rewarded on the basis of selected Fee Model. Various available Fee Models are Per Month, Per Trade and Per Lot. Further development of Fee Models can be done according to the requirement of the platform acquirer.
- Is there a cost to be a member?
There is no cost for a member to participate on Garuda Copy Trade. If you are a Copy Trader, then you only pay the fee applied by the Signal Provider.
- Is there a limit of accounts I can link to Garuda CopyTrade?
There is no limit to the number of accounts to link to your Garuda Copy Trade profile.
- What instruments are supported?
Any instrument which is supported on MetaTrader 4 on PT. TRFX Garuda Berjangka.
- What is a follower?
A follower is a member who subscribes to another member in order to be notified of their posts, comments and trades.
- Do I need to keep my platform logged in into Garuda Copy Trade?
If you are using our Hosted connection then you are free to shut down your MT Terminal. Your account will remain connected to Garuda Copy Trade and all functions such as account synchronization, AutoCopying etc will continue uninterrupted.
- Is my account information private and secure?
From your profile settings, you have complete control over your account privacy by choosing to show/hide various details. The security of your information is our top-most priority. Garuda Copy Trade uses industry leading encryption methods to transfer and store all data.
- What are the guidelines of posting and sending private messages?
Failure to adhere to these guidelines may result in a deleted post or suspended membership:
Consider others. We’d like to think of Garuda Copy Trade as a community, one where we can learn from each other in a cordial and civil manner. Please be considerate of others when posting. Always pause and think before posting.
Keep it trading related. Obviously not all non-trade related banter is bad, but some can be. See guideline #1.
No broken records. Have something to say? Great, let’s hear it! But once is enough.
No solicitations. Period.
No Spamming. We have a zero-tolerance policy against spam. Any member caught spamming others will result in permanent account termination. No exceptions.
Respect proprietary information and confidentiality.
Respect your audience. No ethnic slurs, obscenity or name calling please.
No promissory language. Not only do our regulatory bodies frown upon this, it’s also unethical.
- How does Garuda Copy Trade make money?
Garuda Copy Trade earns revenue from the following sources:
A fee deducted from the signal providers AutoCopy fee
Connection hosting
Advertising banners
Technology White Label services
- Can I change my user name?
No, it is not possible to change your username for transparency reasons.
- What is AutoCopy?
AutoCopy is a system that allows a member to automatically copy trades from another member (a validated Signal Provider) or chosen group of traders.
As a Copy Trader, the AutoCopy system allows you to build your experience by AutoCopying trades from other traders with an established track record. We recommend you try with a demo account first to get used to social trading before switching to a live account.
We recommend using our Hosted connection when using the AutoCopy system, as it ensures that your account will be virtually always connected. Also, the execution speeds are greatly reduced with the Hosted connection, resulting in a noticeably lower slippage.
- What fee models are supported?
The following fee models can be applied for the AutoCopy system.
Commission Per trade - a fixed amount applied on each AutoCopied trade.
Commission Per lot - a fixed amount based on each AutoCopied lot. The formula is the Commission amount per lot * Number of lots. For example, if the fee is 2.00 USD and you AutoCopy 1.14 lots, your fee is 2.00*1.14 = 2.28 USD
Monthly Subscription - a fixed amount that is applied at the beginning of the subscription period for an unlimited amount of AutoCopied trades. Copy Traders can cancel the subscription any time and a pro-rata amount will be returned to the Copy Traders credit balance; however early cancellations are subject to a penalty equivalent to 3 days of the subscription fee
Free Trial to new Copy Traders - The amount of days available with no AutoCopy fees. It will be automatically applied to new AutoCopied accounts.
- How do I find good Traders to AutoCopy?
From the ‘Find Traders’ page, Garuda Copy Trade provides you 10 different filters and over 30 performance indicators to help you identify traders to AutoCopy.
We recommend trying AutoCopy with a demo account before switching to a live account. We also encourage you to engage via the messaging functionality with your pre-selected Signal Providers to confirm that their strategies are in line with your objectives. They may also recommend optimal AutoCopy settings to apply to your account.
- Can I AutoCopy multiple Traders at the same time?
Yes, you can AutoCopy as may traders as you want. Please ensure you have enough credits to do so.
- Can I stop AutoCopying a Trader anytime?
Yes, you have full control to stop or pause AutoCopying a trader.
- Can I trade manually or with other systems along with AutoCopy?
Yes, AutoCopy manages trades that are placed through this system only. Any other trades, manual or automatic are not touched by the AutoCopy system.
You can track the performance of your robots by assigning a unique magic number (usually available in EA inputs). The results of trades placed by your EA are shown as "Other (EA)" in the performance report.
- What is Orphaned trade?
An Orphan trade is a trade that can no longer be tracked by the source account (account that triggered your trade). This can happen for various reasons:
Your account was offline when the trader whose trades you AutoCopied closed the trade.
Your broker rejected the request or failed to process it.
The account of the trader you were AutoCopying was offline when the trade was closed.
Orphan trades are indicated by a special icon in your Trading Activity section. If "Auto-Close Orphan Trades" is enabled, these trades will be automatically closed when an orphaned trade is detected. If this function is disabled or if you remove a trader from your AutoCopy portfolio, you are responsible for manually closing these trades at your discretion.
- What is a validated Signal Provider?
A validated Signal Provider is a member with a linked account who publishes trades to his/her Garuda Copy Trade profile in order to be AutoCopied by other traders for a fee.
Garuda Copy Trade team has to validate a member before he can become Signal Provider to ensure maximum protection and trust for our Copy Traders.
- What is a credit?
Credits allow you to use premium functions, such as the AutoCopy system. There are different categories of credits:
For AutoCopy Traders
Purchased Credits
You can buy credits using one of Garuda Copy Trade’s available payment methods.
All credits are in US Dollars.
Bonus Credits
An amount applied by Garuda Copy Trade to members for various promotional programs.
For Signal Providers
Earned Credits
Credits can be earned by allowing members to AutoCopy your trades.
Only live accounts are eligible to earn credits.
- How do I purchase credits?
You can purchase Credits using the following payment processors:
Duitku
FasaPay
Purchases of credits are done from the Credits page.
- How do I withdraw credits?
For AutoCopy Traders
All purchased credits and bonus credits are non-redeemable and can only be used to pay AutoCopy fees.
For Signal Providers
To withdraw your earned credits, you must submit the withdrawal credits form. Processing credit withdrawals may take up to X business days.
Note that there is a minimum of Rp.10,000,- for which the withdrawal requests can be submitted.
A bank transfer fee may apply.
- What are redeemable credits?
Effective May 1, 2020, all credit purchases and earned credits can be redeemed. Bonus credits are non-redeemable and can only used to pay AutoCopy fees.
Prior to May 1, 2020, as per the previous policy, earned credits can be redeemed. All purchased credits and bonus credits are non-redeemable and can only be used to pay AutoCopy fees.
- How much are the Payment Fees?
We do not charge deposit and withdrawal fees.
As part of our commitment, we cover most payment processing fees. On rare occasions, you may incur fees when transferring money to and from your account. These are determined and levied by the payment gateway.
- What payment service providers are supported?
We provide online payment methods as follow :
- OVO
- Virtual Bank Account Transfer
- Indomaret
- What is inactivity fee?
No inactive fees will be applied to any member.
Instead, the MT4 account will simply be unlinked from your account after 3 months of inactivity.
- How are the Leaderboard results calculated?
The Leaderboard lists the top 10 traders based on their Return and Pips in two different time periods - “This Week” and “This Month”.
The weekly period starts when markets open on Monday in Asian trading and ends on Friday evening after the close of the trading.
The monthly period starts on the 1st of the current month and ends on the last day of the month.
Return (as further explained below) is calculated as the Time Weighted Rate of Return in the given time period.
Besides having a good return, additional conditions must be fulfilled for an account to appear on the Leaderboard:
Account must have a positive total number of pips generated in the given time period
Account must have a positive total return
Current account's equity must be larger than $100
- How is the Return calculated?
We currently calculate 4 different types of returns:
“Return” - this is the main performance measure and is a Time Weighted Rate of Return (TWRR). TWRR is the most widely accepted performance measurement methodology and is compliant with the CFA's Global Investment Performance Standards.
The calculations are performed every 15 minutes. As is the case with most other statistics, the more frequently the account is kept online, the more accurate the measures are.
ROI - Return On Investment - is calculated as Sum of Realized and Unrealized Profit over Total amount of Deposits.
∑(Realized and Unrealized Profit including Commissions and Interest) / Sum (Deposits)
- What is a Drawdown and how is it calculated?
Drawdown is a measure of the maximum peak-to-trough loss in equity suffered by the account over its history.
Technically it is determined as a maximum difference between equity at a point in time called local maximum and a subsequent equity point called local minimum. Note that the local maximum and local minimum do not necessarily correspond to the historically highest and lowest equity points for the give account.
Let’s illustrate this on an example
The Drawdown is determined as a maximum difference between 2 subsequent points on this chart. The first point is called Local maximum, the second Local minimum. No other 2 subsequent points on the chart have a bigger difference in value than these 2 points.
The difference in value between Local maximum and Local minimum is called an Maximum Drawdown. Another measure, a Relative Drawdown is calculated as Maximum Drawdown over the value of Local maximum.
Deposits and Withdrawals to and from the account should not influence the Drawdown calculations. However this is dependent on these external flows being correctly recorded by the broker and fed to the MT server with the correct dates. It sometimes happens that after an external flow (Deposit or Withdrawal) occurs, the broker only records it several days after the actual date. In these cases, the correction for the external flows will not be correctly applied and a new Local maximum or Local minimum can erroneously be created.
- What are Volatility, Value at Risk and Sharpe Ratio and how are they calculated?
These are different risk measures reflecting the variability of the account’s returns.
The Volatility is measured as a standard deviation of the account’s daily returns.
Value at Risk (or VaR) is a measure of the risk of investments. It estimates how much a set of investments might lose, given normal market conditions, in a set time period.
Specifically we compute a parametric VaR with a 95% confidence interval over a period of 1 day. What this means is that this measure shows how much of the account’s equity is likely to be lost given the account’s historical return and volatility data on a ‘bad’ day, defined as the 5th worst day out of 100 trading days.
Sharpe Ratio is a measure of a risk adjusted return, i.e. how much return the account generated over a unit of risk. The ratio is thus calculated as Return over Volatility.
- What is Online Frequency?
Online Frequency measures how often a member's linked account is connected to their Garuda Copy Trade profile -- which is checked every 15 minutes by our system. Accounts linked less than 24 hours ago don't have the Online Frequency displayed. The indicator is displayed as a percentage.
- How do I reset my password?
You can reset your password by visiting the login page. Click "Forgot Password?" and enter your email address. Your new password will be emailed to you right away.
- What are the common AutoCopy Log error messages?
Often times issues related to AutoCopy can be resolved by looking at the transactions log. There you will find a log of all attempts by the AutoCopy to copy a trade into your linked account along with the status and relevant description of the transaction.
Some of the common errors are:
Failed to place trade. off quotes - this is a one-size-fits-all error message returned by the broker that can mean a variety of things. Please check with your broker.
Ticket: [number] failed to close. common error or no error or unknown error- another one-size-fits-all error message returned by the broker. Please check with your broker.
Ticket: [number] failed to close. invalid ticket - the AutoCopy system was not able to close this ticked because it was most likely
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