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Frequently Asked Questions
Commodity Futures Trading Form
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Profil PT. Genesis Gemilang Futures
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Statement has conducted a Commodity Futures Trading Simulation
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Experienced Statement
I declare that I already have sufficient experience in carrying out Futures Trading transactions because I have transacted with Futures Brokerage Company.
PT Genesis Gemilang Futures, and have understood about the procedures for trading transactions
Futures.
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Disclosure statement
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Risk Notice
Risk notification documents that must be submitted by futures brokers for futures contract transactions.
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Online electronic mandate agreement for futures contract transactions
The Parties agree to enter into a Mandate Agreement to enter into a transaction
sale or purchase of Futures Contracts with conditions in accordance with the provisions of the PBK Form. CDDS. 06. 1.
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Trading Rules for Distribution of Customer Mandates to Foreign Futures Exchanges (PALN)
Trading rules for futures contracts for the distribution of customer mandates to the Foreign Futures Exchange (PALN) of PT Genesis Gemilang Futures.
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Customer transaction access code (Personal Access Password)
STATEMENT OF RESPONSIBILITY FOR
CUSTOMER TRANSACTION ACCESS CODE (Personal Access Password).
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Privacy Policy
Assistance
Support
Contact Us
Complaints
PT. GENESIS GEMILANG FUTURES
SOHO CAPITAL OFFICE BUILDING
Lt. 16 Unit 1608-09, Jl. Letjen S. Parman Kav. 28,
Kel. Tanjung Duren Selatan, Kec. Grogol Petamburan, Jakarta Barat, Indonesia
Jakarta 1147
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Online Complaints
- For customer complaints, please contact the Compliance Division related to the complaint made or request information related to the customer handling process through the Hotline: (+62)21-50217216
- Customers who submit complaints by coming directly to the office, we are ready to help and explain the customer complaint procedures as regulated in the Company's Standard Operating procedures.
- Customers can also submit complaints via email: pengaduan@genesis.co.id
- The procedure for complaints is carried out by registration / registration at link: pengaduan.bappebti.go.id
- The Customer is required to create a complaint account first by filling in personal data and information.
- When uploading a complaint registration, the customer is required to prepare at least documents.:
- Self-identity.
- Clear description of the complaint.
- Proof of Customer Transfer.
- Valid power of attorney with a stamp (if authorized)
Disclaimer:
Futures trading is very high-risk and not suitable for everyone. Make sure that you fully understand these risks before placing a trade. Futures trading is a leveraged financial product and can cause your losses to exceed your initial deposit. You must be prepared when all your funds run out. We recommend to study the mechanism of its transactions, futures trading requires special knowledge and understanding. You must make the transaction yourself, all risks that will arise as a result of the transaction will be entirely your responsibility.
Kebijakan Privasi: PT. Genesis Gemilang Futures requires personal information for parties who will register demos and live accounts for internal purposes. PT. Genesis Gemilang Futures and its employees are obliged to maintain the confidentiality of such information and will not provide it to any party. But if required by law, PT. Genesis Gemilang Futures can provide such information to the authorities.
All Rights Reserved | PT. Genesis Gemilang Futures
ASSISTANCE
Support Center
Contact Us
Complaints
PT. GENESIS GEMILANG FUTURES
SOHO CAPITAL OFFICE BUILDING
Lt. 16 Unit 1608-09, Jl. Letjen S. Parman Kav. 28,
Kel. Tanjung Duren Selatan, Kec. Grogol Petamburan, Jakarta Barat, Indonesia
Jakarta 1147
-
Online Complaints
- For customer complaints, they can contact the Compliance Division related to the complaint or request information related to the customer handling process through the Hotline: (+62)21-50217216
- Customers who submit complaints by coming directly to the office, we are ready to help and explain the customer complaint procedures as regulated in the Company's Standard Operating procedures.
- Customers can also submit complaints via email: pengaduan@genesis.co.id
- The procedure for complaints is carried out by registering / registering at the link: pengaduan.bappebti.go.id
- The Customer is required to create a complaint account first by filling in personal data and information.
- When uploading a complaint registration, the customer is required to prepare at least documents:
- Self Identity.
- A clear description of the complaint.
- Proof of customer transfer.
- Valid power of attorney with a stamp (if authorized).
Disclaimer: Futures trading is very high-risk and not suitable for everyone. Make sure that you fully understand these risks before placing a trade. Futures trading is a leveraged financial product and can cause your losses to exceed your initial deposit. You must be prepared when all your funds run out. We recommend to study the mechanism of its transactions, futures trading requires special knowledge and understanding. You must make the transaction yourself, all risks that will arise as a result of the transaction will be entirely your responsibility.
Privacy Policy: Futures trading is very high-risk and not suitable for everyone. Make sure that you fully understand these risks before placing a trade. Futures trading is a leveraged financial product and can cause your losses to exceed your initial deposit. You must be prepared when all your funds run out. We recommend to study the mechanism of its transactions, futures trading requires special knowledge and understanding. You must make the transaction yourself, all risks that will arise as a result of the transaction will be entirely your responsibility.
All Rights Reserved | PT. Genesis Gemilang Futures