ISO STANDARD 9001-2015


2024-1-0497


ISO REGISTRATION NO.

QUALITY POLICY


PT. Genesis Gemilang Futures always strives to prioritize customer satisfaction in providing services according to customer requests using  company procedures that refer to the ISO 9001:2015 Quality Management  System, laws and regulations and other applicable requirements.


Quality and Service are the main priority for PT. Genesis Gemilang Futures which means in accordance with specifications, timelines, occupational health and safety which also as quality objectives that must be reviewed regularly.


We are committed to ensuring that all employees understand this quality policy and to continuously improving the effectiveness of Quality Management System at PT. Genesis Gemilang Futures.

Target on Quality

S M A R T


S

M

A

R

T

Specific

Measurable

Achievable

Relevant

Time bound


Benefits of ISO 9001

Improvement in service quality, customer satisfaction, and efficiency of work that meets regulatory compliance


Steps in ISO Certification

Business analysis & assessment by ISO Consultant

Documentation of business operational flow

Implementation of enhanced business policies that fits with

ISO standards

Certification audit

Steps in ISO Certification

Business analysis & assessment by ISO Consultant

Documentation of business operational flow

Implementation of enhanced business policies that fits with

ISO standards

Certification audit


ISO standards are periodically reviewed and updated. Company should follow latest changes by joining forums, attending seminars, and participating in workshops related to ISO standards to meet and learn from professionals.

Implementing ISO 9001 standards in a brokerage company can have several significant effects in operation side, including:

Improved Customer Satisfaction

by focusing on quality management principles, the company can provide more reliable and consistent services, leading to higher client satisfaction.

Enhanced Process Efficiency

Standardizing and streamlining processes can reduce errors and improve efficiency, saving time and resources.

Better Risk Management

Identifying and addressing risks proactively can help prevent issues before they arise, enhancing overall business stability.

Increased Marketability

Achieving ISO 9001 certification can enhance the company's reputation and credibility, making it more attractive to potential clients and partners.

Continuous Improvement

The focus on continuous improvement helps the company to consistently refine its processes and services, staying competitive in the market. These effects contribute to the overall growth and success of the brokerage company.

Significant Effects on Business Operations


Improved Financial Reporting

Standardized processes ensure accurate and timely financial reporting, enhancing transparency and accountability

Cost Efficiency

Streamlined processes can reduce operational costs and improve resource allocation.

Risk Management

Better identification and management of financial risks, leading to more stable financial operations.

Regulatory Compliance

Adherence to ISO 9001 can help ensure compliance with financial regulations and standards, reducing the risk of penalties.

Significant Effects on technology area

Enhanced Data Security

Implementation of standardized procedures can improve the security and integrity of data, reducing the risk of breaches.


System Efficiency

Streamlined IT processes lead to more efficient system operations and maintenance, reducing downtime.


Better IT Governance

ISO 9001 promotes a structured approach to IT management, ensuring better control and oversight.


Improved Customer Support

Standardized IT processes can lead to faster and more effective customer support, improving client satisfaction.



Genesis has implemented ISO 9001, a globally recognized certification benchmark, to ensure the highest standards of excellence, efficiency, and customer satisfaction.



PT. GENESIS GEMILANG FUTURES

SOHO CAPITAL OFFICE BUILDING

Lt. 16 Unit 1608-09, Jl. Letjen S. Parman Kav. 28,

Kel. Tanjung Duren Selatan, Kec. Grogol Petamburan, Jakarta Barat, Indonesia

 Jakarta 11470


CONTACT US

PT. GENESIS GEMILANG FUTURES

Soho Capital 1608-1609

Jl. Letjen S. Parman Kav. 28,

Podomoro City, Indonesia, Jakarta 11470


support@genesis.co.id

DISCLOSURE

PT Genesis Gemilang Futures is fully authorized and regulated by the Indonesian Commodity Futures Trading Regulatory Agency (BAPPEBTI) under Law No. 10 of 2011 on the Trading of Commodity Futures (License No.: 02/BAPPEBTI/SI/11/2022).

Disclaimer: Trading leveraged products involves a significant risk of losing money. It is crucial that you carefully consider whether you understand the nature of the products you trade or invest in and assess whether the associated risks are acceptable to you. Please be aware that trading and investing involve the potential loss of your capital. Past performance is not indicative of future results. It is your responsibility to ensure that you make an informed decision regarding your trading and investment activities with Genesis. If you are uncertain about whether investing is suitable for you, we strongly recommend seeking independent advice.


Privacy Policy: PT. Genesis Gemilang Futures requires personal information for parties who will register demos and live accounts for internal purposes. PT. Genesis Gemilang Futures and its employees are obliged to maintain the confidentiality of such information and will not provide it to any party unless required by law.